[headline margintop=”0″ marginbottom=”20″]FREQUENTLY ASKED QUESTIONS[/headline]
The Steroids.click team always aims for complete customer satisfaction. Therefore, we are open to any questions you have about our products or services. Below, you can find answers to the most common questions that we receive from our customers. If your question is not listed here, and you cannot find your answer in any other section of our website, please feel free to ask our customer support team. We will be happy to answer your question as best and as quickly as we can.
[vc_tta_accordion active_section=”1″ collapsible_all=”true”][vc_tta_section title=”Do I need to provide a prescription to order from your website? ” tab_id=”website-prescription”][/vc_tta_section][vc_tta_section title=”Do you have a maximum order limit?” tab_id=”max-order”][/vc_tta_section][vc_tta_section title=”How can I pay for my order?” tab_id=”pay-order”][/vc_tta_section][vc_tta_section title=”Why can’t I find the tracking information for my order?” tab_id=”track-my-orders”][/vc_tta_section][vc_tta_section title=”How long does shipping take?” tab_id=”shipping-take”][/vc_tta_section][vc_tta_section title=”What do I do if there is a problem with the order I received?” tab_id=”problem-with-orders”][/vc_tta_section][/vc_tta_accordion]
No, you do not require a prescription to order any of our products.
We do not have a limit on the amount of items you can order at once. Although, to ensure that large orders do not attract unwanted attention from authorities during transit, we may separate larger orders into smaller deliveries. Don’t worry though, we will not ask you to pay any additional shipping fees in this case.
After you have placed your order, and before we are able to process it, you have the option to pay via several different methods. We accept major credit cards, bank transfers, money transfers (like PayPal or MoneyGram), or cryptocurrencies (like Bitcoin) as methods of payment. If you would prefer to pay via a different method, please contact our customer service team to see if it is an option that we can accept.
You will receive a tracking code within 2-5 business days after placing your order. For orders that have not yet reached the US, or are being shipped to a different country, you can use Track-Trace.com to track the shipment. Once your order has successfully crossed the border into the US, you can track its whereabouts via USPS.com. (Please note that it may take several days for a tracking code to become active online)
Depending on your location, the estimated time for delivery is 5-12 business days to the USA, Canada, Europe, and Asia.
For more information about shipping, please visit the Shipping Info section of our website.
If you notice that your order is incomplete, contains the wrong items or is damaged, please Contact Our Team straight away. To help us to understand what has caused the issue and how to resolve it as quickly as possible, please provide us with a photo or preferably a video of the items you received. We will either redeliver the items that are missing, partially refund you, or give you credit for your next order.
[contentbox from_vs=”yes” title=”One More Question?” link=”https://steroids.click/contact-us/ “]If you have more questions, send us a message and we will answer you as soon as possible.[/contentbox]